Privacy Policy

Last updated: August 31, 2026

At Learn French In Toronto (learnfrenchto.com), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information.

Information We Collect

We only collect the information necessary to provide our services. This includes:

  • Contact form submissions: Your name, email address, phone number, and any message you send through our contact form.
  • Booking and scheduling information: Your name, email address, phone number, and preferred session times when you book through our website.
  • Payment information: Payment data is processed securely through Square. We do not store your full credit card details on our servers.
  • Student progress data: Notes on your French level, exam goals, and session progress, used solely to deliver personalized coaching.
  • Technical Data: IP address, browser type, and device information collected automatically when visiting our website or clicking booking links.

How We Use Your Information

We use your data strictly to:

  • Schedule and deliver your French language sessions
  • Process payments for booked sessions and packages
  • Communicate with you about your sessions, scheduling changes, and follow-ups
  • Provide personalized coaching tailored to your TEF/TCF exam goals

We never sell, rent, or trade your personal information to third parties.

Third-Party Services

We use the following trusted third-party services to operate our business:

  • Square: For secure payment processing and appointment scheduling. (Square Privacy Policy)
  • Hostinger: For website hosting and data storage. (Hostinger Privacy Policy)
  • Video Conferencing: Platforms such as Zoom or Square Appointments Video are used to deliver online sessions. Your name and email are shared solely to generate meeting links. We do not record sessions without explicit consent.

These services have their own privacy policies and are contractually bound to protect your data.

Cookies

Our website uses minimal cookies to:

  • Remember your preferences (such as language or display settings)
  • Ensure the site functions properly

You can disable cookies in your browser settings at any time, though this may affect some features of the site.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

  • Booking and payment data: Retained for 7 years to comply with Canadian tax and accounting requirements.
  • Student progress notes: Retained for the duration of your engagement and up to 12 months after your final session.
  • Contact form submissions: Retained until you request deletion or we no longer need to respond.

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Request that we correct or update your information
  • Request that we delete your personal data (except where required by law)
  • Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: